With lockdowns being imposed in various parts of the country to contain the spread of coronavirus, ecommerce players, including Amazon India, on Monday faced disruption in the delivery of even essential products to their customers.
Coronavirus lockdown: ecommerce players flag delivery disruption
Online retailers pointed out that their delivery staff is being stopped by local police and urged authorities to streamline the movement of delivery agents and goods.
Meanwhile, a Flipkart group spokesperson said the company will be halting logistics operations for pick-up in the specific areas where Section 144 has been imposed in various cities. Milkbasket said its staff, vendors, and vehicles are being "pushed back" from the roads by local police, disrupting the operations.
It has suggested that access permits/ID cards should be issued to staff engaged in essential services such as grocery delivery, medicines, food delivery and others.
"We at Milkbasket are determined to support families with their daily milk, fruits, vegetables, and food requirements. However, our staff, vendors and vehicles are being pushed back from the roads by local police, disrupting our operations. We are being told to shut down our distribution centres," Anant Goel, CEO of Milkbasket tweeted.
Milkbasket urged authorities to look into the matter and sought support in ensuring smooth service.
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