On Friday, The tech giant Apple announces a free Replacement Program for iPhone 11 units which is having touch issues. The service is limited to iPhone 11 units produced in the date between September 2019 and May 2020.
Image credit: pixabayiPhone 11: Apple to provide free Replacement Program for mobiles with touch issues
Apple has determined that a small percentage of iPhone 11 displays, manufactured between November 2019 and May 2020, may not respond to the touch function due to a malfunction in the display module.
iPhone 11 Display Module Replacement Program for Touch Issues
Apple has determined that a small percentage of iPhone 11 displays, manufactured between November 2019 and May 2020, may not respond to the touch function due to a malfunction in the display module.
If your iPhone 11 is experiencing this problem, you can use the serial number checker to know your device is compatible with this program. If so, you will get a free Authorized service provided by apple.
How to Find the serial number of your Apple product?
To find your serial number Go to Settings from your device, Settings > General > About. Keep in mind, this programme is only available for iPhone 11 users, whose devices are built in the date range aforementioned. If you find yourself as eligible for this service, you may need to make an appointment, after finding your authorized Apple Retail Store / Service provider. Apple also offers the option for mail-in service for its users.
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.
Apple said on their support page for iPhone 11 users.
Before you go to the service, all users are advised to take a backup of their iPhone devices before getting it serviced. If your iPhone 11 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
- Apple said on the support page.
